Life of a service associate, The Funniest Moments at Work Options

[Quelleloth]

Hi everyone, I just had to post this. What is everyone's funniest moment as a sales associate? I work in retail >.> so I have a few. But I'd love to hear some other peoples, weather it be battling the fall flies (damn things drink red bull to keep from being caught I swear) or the 'smartest' customers you've dealt with. Or maybe something that happened with a fellow associate.

One of mine would be lumped in with the last category I listed. It was late, close to Christmas, and the store was empty aside from the employees who get to stay a half hour later than the store closes to clean things up. When I wandered (finish in Home Electronics, since I'd been cleaning there all night >.> staying in one place gets boring and I'm a neat freak) over to toys and met one of my fellow employees, It was just us in toys and we start talking about the way toys are now a days compared to when her and I were children.

When we heard a resounding THUD... We walk over the next isle and look around, no one is there... But a Furby in it's box is sitting on the floor staring at us in that freakish possessed looking way. It had been on a very steady shelf and everything we had pushed in quite far. THe darn thing jumped off the shelf, or was pulled off >.> the next week the furby disappeared, then reappeared on a shelf far from toys. the work of some kid perhaps...?

It being the same furby, me and the other girl decided it was the work of our local ghost we fondly call George -nod he is known for walking behind people humming or whistling to a tune on the store radio broadcast, jangling keys as he walks by when there is no one there, walking behind you loudly, and now Furby >.>... As far fetched as it seems...

It's still a fun story to tell XD What's yours?

[Doctor]

The best was when a customer called the help support desk claiming the website was down. The help desk agent immediately forwarded the call to me, and after speaking to the caller for a few minutes, I determined the issue to be that the caller had forgotten their password. I simply provided them with a new one, and had to mute the line so the customer would not hear us all laughing.

[Jangos_Legacy]

I found this absolutely hilarious.
Contains... Some minor NSFW elements (swearing and all that other stuff)
http://www.thewebsiteisdown.com/

[mike1974]

I sell shoes for one of the mall stores and some of the best and worst moments involve women and thier short shorts................. I'll leave it at that....

[KatanaHero]

I once had a cash register charge someone $6000 for items.

[Ray_Ray]

I used to work in a call center for a department store. We sold mattresses. I had a customer call and tell me that the matresses she bought were not working out, so she left them behind her apartment building in the Bronx.

Its not her fault they were stolen - she'd told the police to keep an eye on them! Went on to say 'she didn't have them and she wasn't paying for them'.

Thank God the phone had a mute button so she didn't hear me laugh!

[Mommysmv]

In true Buy More fashion, I chatted with a customer yesterday for an hour while hiding behind a wall of fabric... until my manager caught me. At least the customer had the decency to say I was a lot of help to her... seeing as she wasn't getting the hint!!

[ryan227]

I work in a grocery store (meat department) so I have all kinds of stories too. The best has to be this one guy. He came to the counter about 8:30pm, around closing time, and asked if we had ribs. Reasonable request until we started asking questions. First we asked if he wanted beef or pork, he said "cow" and we said so you want beef? His response was classic, "oh those are the same? so pork is from a pig right?"

To this day we still can't decide if the guy was joking or not but man was it hilarious.

Another good one was a guy who got upset. We sold this thing called a london broil which is tenderized beef wrapped in bacon. They were supposed to be 5 ounces and were a buck a piece. This guy bought 10 and left. Not 5 minutes later he was back mad as hell. He was going off on a 17 yr. old girl who helps so I asked what the problem was. He said that we were misleading customers because the broils weren't 5 oz. and that he didn't want them. After he stormed off we weighed each one, every single one was 6 oz. except one which was 5 exactly.

Some people were put on this planet just to complain.

[Sarah_Lynne]

Today, my first day, Emmett decided to put me on customer service and I dont know like anything!!!

Awfully embarassing when Casey kept coming to my rescue, but he does have a cute smile (when he decides to show it)

<3 Sarah Lynne <3

[fanny]

Working in the lingerie department at a major department store I used to get ALOT of strange people. I think my all time favorite was...
I was putting away merchandise and putting them in numerical order when I hear a knock come from the dressing room. I turn and look... this... person wearing only a skirt and a bra, with an unusually deep voice says "Do you have the matching panties for this bra?"

I could not look at him in the eye. So I just stared at his adam's apple while I stifled a giggle and told him we did.

Nothing like a crossdresser to come barging in the all ladies area.

[Quelleloth]

Oh gods those are great, XD I have one to add for my brother.

He works at a call center, in the tech support department.

He picked up the phone one afternoon to have a rather hysterical old lady on the other end of the line. She proceeded to ask if this was the service department for such and such a company because her cable box was on fire! He proceeded to answer in a calm voice (My brother has this great, flat calm voice so hearing him say it is funnier XD) that she had called the wrong number and he would get her the proper department number she needed, though he suggested she might want to call the fire department first. XD Apparently the rest of his coworkers in the room were in hysterics as soon as he hung up.

Hmm another one from me.

*Phone rings answers.* Do you have a wii game.

Yes we have many wii games, unless you mean the console.

The what?

The system

The wii game

... Were currently sold out sir/miss

Multiply that by... lets say 50 times a day, 7 days a week XD

I...Hate...Christmas... And Nintendo... Specifically at Christmas ...

I do have a good one now, my first experience in In home service XD This really sweet old lady came by and she bought a dvd player and I convinced her that it would work just fine (we sell tons of them and they never come back so the track record on them is pretty good... Of course I forgot to factor in my luck with anything electronic that I touch) And she bought it..

She comes back a few days later and explains that it isn't working, and she really is sweet about it. Not angry or anything, just seeing if I might know what would be wrong. I asked her how she set it up and if she had anyone else look at it. Afterhearing she set it up and her son had come to visit and couldn't get it working I was quite sure it must either be broken or the son was totally clueless concerning electronics. I didn't voice the later, I simply puzzled for awhile and suggested things.

Till she asked if I would like to stop by and see if I could get it working, I thought she was joking until I realized she wasn't. And she was so sweet XD I couldn't say no... So I said if I could I definitely would stop by. Asked where she lived and found out she lives just a street away in a senior complex so it worked out pretty well. I went by and much to my dismay I couldn't get it working, and my Dad eventually came in to see what was taking so long and we judged that it wasn't working. She was very nice about it and brought it back, then proceeded to buy a more expensive one the next day I worked from me XD And had me come by again to set it up for her. Yayfully it worked out and I has a new favorite customer XD I set it up and it worked fine, and she gave me a tasty pie O.o since I wouldn't take money lol. That's probably been my best customer service experience ever!

[jewls]

Buy More... it has a lot of departments, Home Theater, Home Office, Car-Fi, Mobile, none are more entertaining then Digital Imaging (DI).

I worked one whole year in the DI department and during that time realized just how many freaks are out there. No really, I meant to say freaks. Almost once a week you get a guy who comes in asking for a camera that has good night shot. Being a good associate you ask for some more details to, "meet their lifestyle needs" and for some reason the customer looks around and suddenly turns pink. After about a month in the department you'll come to realize this is just simply code for, "which one works well hidden in the closet". It's seedy but yet I giggle every time. More so... I was once trying to help a younger woman understand what she was doing wrong between the recording process and her computer play back. At first I watched the video of her making her own cooking show for YouTube... a few minutes in I assumed it was her very weak computer's fault for the play back. Trying to rule some stuff out I took the camera over to our heat wall and hooked it up. About 30 seconds of play and I realize the video I am now watching is meant to turn on her boyfriend/husband/lover of some sort. This is embarrassing as I try to continue to talk to her. Awkwardly I have to click it off before another customer with their family notices it.

The funniest time I can think of was when an African American brought back Clerks II. Having seen this movie I knew instantly why he was bringing it back, or so I thought. There, in the movie, is a line about Pourch Monkeys. I could really sympathize with wanting to return it. However, the man shocked me. His complaint wasn't with the continuous racial slur but rather with the fact, and I quote, "A MAN HAS SEX WITH A DONKEY. A MAN AND A DONKEY."



Lets talk about upcoming ideas... I have a good one so please read...
I think they should do a Feb show where grannies come in all in a mad rush fighting each other for their converter boxes. Because yes that is starting to happen just about every day. Imagine hand bags flying and carts bumping each other...

I think that a show about customer's stealing would be funny too. They hit on it once in the first season but I think it would be really funny to do a whole Empire Records kind of chase. We get pretty creative thieves at Buy More. Just last week we had an apprehension a day ( ie an arrest with the kid put off in a room to cry until the police show up).

that is all

[biff]

Before I started working retail I actually gave everyone the benefit of the doubt when it came to common sense. Boy was I wrong! I think the picture below sums it up quite nicely

[Krad]

Today, my first day, Emmett decided to put me on customer service and I dont know like anything!!!

Awfully embarassing when Casey kept coming to my rescue, but he does have a cute smile (when he decides to show it)

<3 Sarah Lynne <3

you saw Casey smile?

[Metalchurch504]

casey smiles?...i thought he only showed disappointment and anger

[SonicBoom]

He only smiles at the ladies. He's smiled a couple of times at me and all the other girls working at Buy More. He will never smile at a guy, especially if he finds them annoying. I've noticed that if Chuck is standing next to me, he'll smile and say "Hello." As soon as he turns to Chuck, his entire face sours and he gives Chuck that angry stare.

[Krad]

casey smiles?...i thought he only showed disappointment and anger

I've seen him bear his teeth like a growling dog too. That is really really scary.